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Pacific Contact – FAQs

Accommodation & Travel

Where does Pacific Contact take place?

Pacific Contact 2025 will be held from October 2-5 and will take place at various venues on Granville Island in Vancouver, BC. All venues on Granville Island are within walking distance of each other. See our Venues page for details on locations.

Getting to Granville Island

There are many options for travelling to and from Granville Island, whether you are travelling by air, car, transit, bike or on foot. Our travel information includes details on how to get to and around while at the conference for locals and for those from away. See our Travel page for more information.

Accommodation

A limited number of rooms and rates are available on a first-come, first-served basis. Delegates are responsible for booking their accommodations.

There are three conference hotels. The Sandman on Davie Street (deadline August 31) and the Quality Inn (deadline September 2) on Granville Street have availability. The Granville Island Hotel is sold out. See our Hotels page for rates and how to book.

Registration Information

How do I register?

Registration is available on the BC Live website. Early rates are available up to June 30. After June 30, rates increase by $50. Members receive discounted rates. Be sure to register before June 30 for a chance to win a free registration.

Register Now

What does my registration include?

Registered delegates have access to Showcases and Pitch & Performs, professional development workshops and panels, network & one-to-one meetings, Contact Room (trade show), the Welcome Reception & Indigenous Welcome, refreshment breaks and late-night hospitality, as well as the Closing Party, Dinner & Awards Ceremony. Delegates also receive transportation to Granville Island from off-site hotels (mornings only), a conference program and access to the delegate list.

What meals are included with registration?

This year, meals are primarily on your own, with many options on Granville Island. The Opening Reception and Closing Dinner & Party are included with your registration! Be sure to register early, as space is limited.

On Friday evening, you’ll have an opportunity to dine with colleagues at the restaurant of your choosing during our dine-arounds event—a perfect chance to indulge in exceptional cuisine and engage in lively conversation. Our sign-up for the dine arounds will begin in early September, so keep an eye on your inbox to ensure you don’t miss out.

Is there a deadline for refunds in case I register and am unable to attend?

All refunds are subject to a $50 administrative fee. A full registration fee refund (minus a $50 administrative charge) will be available until September 19, 2025. Starting September 20, 2025, 50% of the registration fee will be refunded. Beginning on October 1, 2025, no refunds will be made. By registering for the conference, you agree to this policy regardless of the method of payment.

Will you confirm my registration?

You will receive a receipt for payment after you register.

Do I need to register for workshops or meetings before the conference?

We will ask delegates to fill out a form indicating which workshops, meetings and other professional development they plan to attend. The form, which will be available and sent to registered delegates starting in August, will help us better prepare.

How do I sign up for the one-to-one meetings?

One-to-one meetings are scheduled for Saturday, October 4 and are open to artists, agents, managers, and presenters registered for the conference. Based on the “speed dating” format, the one-to-ones are a series of 5-7-minute lightning meetings giving artists, agents, artistic companies the chance to meet numerous talent festival, venue and presenters and rekindle existing relationships or spark new ones.

We will send out a sign-up for the one-to-one meetings to all registered delegates in September, so watch your inbox and sign up for this unique opportunity!

Where do I register when I arrive at the conference?

Registered delegates should go to the Registration Desk at Performance Works in the lobby to pick up a conference package and badge.

What will my conference package include?

Registered delegates receive a conference package. This package includes a badge with name and organization, the Pacific Contact printed program with a schedule, showcase artists’ descriptions, and other conference information, as well as a list of delegates.

About the Contact Room

Where is the Contact Room?

The Contact Room is located at Performance Works on Granville Island. Performance Work is also where you register, so be sure to register before you set up your booth. See our Contact Room page for details, including the Contact Room set-up / strike and schedule.

About Showcases

Where do Showcases take place?

Showcases take place at the Waterfront Theatre, while Pitch & Performs (Short 5s) take place at the Revue stage. See our Travel page for a map showing Granville Island locations.

Delegates must wear their conference badges to access all events, including the showcases at the theatres and the Contact Room.